Customer Stories

Elevating Finance with Foresight: The QNB Finansbank and Novus Partnership

October 13, 2023
⌛️ min read
Table of Contents

As a beacon of innovation, QNB Finansbank illuminates the financial landscape and redefines the integration of data science and customer experience. QNB Finansbank has become synonymous with spearheading advancements that sculpt the future of banking. With a strong focus on harnessing data science to enhance customer experience, QNB Finansbank has established itself as a leader in integrating cutting-edge technologies to drive growth and efficiency.

This is the narrative of how QNB Finansbank and Novus redefined the banking innovation sphere with pioneering technology and collaborative spirit right from the start.

Seeking Specific and Secure AI Solutions

QNB Finansbank's journey into the future of banking was met with significant challenges. The unique nature of their AI demands meant that off-the-shelf models fell short, unable to capture the nuances required for their sophisticated operations. More critically, the stringent data security requirements mandated by GDPR highlighted a pressing need for heightened security measures. Generic cloud-based systems posed inherent risks due to shared environments and potential vulnerabilities, making them unsuitable for the bank's stringent data privacy standards.

Thus, the pursuit of a secure, on-premise LLM solution became not just a strategic move but a necessary safeguard to protect sensitive customer data and ensure compliance with rigorous industry regulations. The drive for an AI system that could deliver tailored performance without compromising on security was paramount.

Novus’s Solution: Comprehensive On-Premise LLM Models

Recognizing the intricate challenges QNB Finansbank faced, Novus offered an innovative and sophisticated solution.

We deployed our advanced On-Premise tool, which was the cornerstone for developing a highly specialized AI Corpus. This AI Corpus was the foundation upon which bespoke LLM-based AI models were built, finely tuned to integrate with QNB Finansbank's specific operational needs. The custom models were capable of generating in-depth reports and providing strategic insights that were previously unattainable, all while maintaining strict adherence to data privacy regulations.

The on-premise deployment meant that all this computational power resided securely on QNB Finansbank's own GPU servers, ensuring full control over data and processes and offering peace of mind regarding data sovereignty and regulatory compliance.

The Implementation: A Model of Collaborative Ingenuity

The symbiotic relationship between QNB Finansbank and Novus was pivotal to the project's success. Novus brought not only its LLM expertise but also an active role in the international AI/LLM discourse to the table. This engagement was instrumental in crafting an on-premise model that was not just cutting-edge at the time of implementation but also designed to evolve with the rapidly advancing AI landscape.

The integration process was a meticulous collaboration, fine-tuning every aspect to fit seamlessly into QNB Finansbank's existing workflows. This joint effort resulted in a groundbreaking model that not only met current needs but also laid a scalable foundation for future innovation and growth within the industry.

Novus's profound expertise in LLM and their dynamic position in the AI community have been instrumental in developing an on-prem model that not only enhanced our revenue but also our operational efficiency. Our gratitude towards Novus for this triumphant collaboration is immense.

Charting New Horizons in Financial Innovation

The alliance between QNB Finansbank and Novus is more than a single chapter of success; it is an ongoing epic of strategic foresight and innovation. The deployment of Novus's On-Premise tool within QNB Finansbank’s operations has set a new standard in the application of data science and AI within the financial sector.

This collaboration has not only provided immediate enhancements to QNB Finansbank’s capabilities but also laid down a robust framework for future advancements. As QNB Finansbank continues to explore uncharted territories of customer experience and banking efficiency, the foundation laid by this partnership ensures that their name will be synonymous with innovation, agility, and a pioneering spirit that drives the banking industry forward.

Hear about the Novus and QNB Finansbank partnership from Burcu Yılmaz from QNB Finansbank: